Shipping Policy
Thank you for shopping with The Outback Boer. We are committed to delivering your order in a timely and reliable manner. Please read our shipping policy carefully.
1. Processing Time
All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.
2. Shipping Within Australia
We ship to all states and territories across Australia. Estimated delivery times are:
- Metro areas: 3–5 business days
- Regional areas: 5–8 business days
- Remote areas: 7–14 business days
Shipping costs are calculated at checkout based on your location and order weight.
3. International Shipping
We currently ship to selected international destinations. International delivery times vary by country and may take 10–21 business days. Customers are responsible for any customs duties, taxes, or import fees applicable in their country.
4. Order Tracking
Once your order has been dispatched, you will receive a confirmation email with a tracking number. You can use this to track your shipment through our carrier’s website.
5. Delays
While we strive to meet all estimated delivery times, delays may occasionally occur due to high demand, weather conditions, or carrier disruptions. We appreciate your patience in such cases.
6. Lost or Damaged Parcels
If your order arrives damaged or does not arrive within the expected timeframe, please contact us at [your contact email] and we will work with you to resolve the issue promptly.
7. Contact Us
For any shipping enquiries, please reach out to us at:
The Outback Boer
Australia
Email: [your contact email]